You select the account and workplace types when you're creating the account. The options you choose determine what offers and functionalities are available to you.
Shortcuts:
Certain account types cannot be changed.
If you set your account type to business, it won't be possible to change it to another setting.
How to check and change your account type
- Click on the avatar icon in the top right corner of our platform.
- Select the Profile settings option.
- In the Account details section, you can see your current setup.
- If it's greyed out, you cannot change it.
- If you can click and open a drop-down list, you can change the account type.
Each of our account and workplace types has its purpose and can be used in a specific context.
Account types
- TEACHER - for teachers and professors at public K-12 schools, colleges, or universities.
- STUDENT - for students at K-12 schools, colleges, or universities.
- PERSONAL - for those who intend to use Kahoot! for personal/social use.
- PROFESSIONAL/BUSINESS - for users affiliated with for-profit or non-profit organizations.
Workplace types
- School: Select this option if you are working as a teacher in a public K-12 school or educational institution.
- Higher education: Select this option if you are working as a teacher in a higher education institution.
- School administration: Select this option if you are working in a public school administration.
- Business: Select this option if you are working in a for-profit institution.
If you selected an incorrect type upon account creation and you cannot change it in the settings, you can contact our Support Team and ask for help. Make sure to provide the email tied to your account and include:
- the reason why you need to change the account/workplace type,
- the context in which you're using Kahoot!,
- the name of your company, school, institution (if applicable),
- the age of your audience (if you're a teacher).
9 comments
The fact that you guys don't specifically state that Other is the Business option just screws everyone up, I know that you edited this because you screwed melenia people up, now MAKE IT AN OPTION TO CHANGE OUT OF BUSINESS OR I WILL SUE YOU FROM BODY CORP AMERICA.
Thank you for your valuable feedback @Shadowbonnie23111. The feedback will be passed on to our product team.
In the meantime, if you feel you've selected an incorrect type upon account creation and you cannot change it in the settings, you can contact our Support Team and ask for help. Make sure to provide the email tied to your account and include:
This happened to me as well...unacceptable service, Kahoot! PLS advise on how you will make it right, and send me your legal team contact information.
Thank you for your feedback anethier.
Please contact our support if you need any assistance.
Hi.
Hi. I have some difficulties with my profile... I have created a kahoot which we will use for at family party where 132 people will participate. I find it difficult to find out which profile to choose in order to pay for the most appropriate one. But now I turned it in to af student profile and I cann't change it. Can you please help?
Hi t_vendelbo
What profile do you need?
To change account type you need to contact Kahoot! support team here: https://support.kahoot.com/hc/requests/new
Can I change Kahoot!+ Max for teachers subscription plan to Kahoot!+ Max for students subscription plan?
Hi @weiszeyow98! Our Billing Team is going to contact you shortly.
There's also an article on How to upgrade or downgrade Kahoot! plan :)
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