As an admin, you can cancel your subscription anytime.
Note: Cancellation goes into effect at the end of your current trial or pre-paid period. You and any team members will have full access until then. We do not refund dues already paid. Once effective, you and any team members will be downgraded to basic access.
How to cancel
From your account settings menu, choose Manage users or Team settings. Then tab over to Billing and click Manage subscription.
|Note: If you subscribed via our iOS or Android mobile app, your subscription is managed by Apple or Google. You may see a Manage subscription link in your account settings menu that directs you to sign in to the appropriate app store. You'll need to cancel directly within the app store that manages your subscription. Any billing matters (including refund requests) for mobile subscriptions are subject to Apple or Google's terms and require you to contact them directly to resolve.|
This will take you to a secure area where you can view and change payment details. In the Subscription section, click Cancel Subscription.
While your subscription is scheduled to end, you can visit your Billing tab again and click Reactivate subscription.
If your subscription has already ended, you can instead visit your Billing tab and click Renew subscription.