How to upgrade to an annual subscription if you have an active monthly subscription on the web
- From your account settings menu, choose Billing in the list of Settings.
On the billing page, click Manage subscription on the AccessPass subscription section.
This leads to the specific AccessPass management page. Proceed by clicking Manage your subscription in Stripe.
This will take you to a secure area where you can view and change payment details.
- On the Billing page:
- Click Update plan
- Confirm that you want to upgrade your plan to annual by clicking Continue.
- Confirm the payment
The annual subscription will be activated immediately. The amount you have paid for the monthly subscription in the month you upgrade to the annual one will be deducted “pro-rata” from the amount you need to pay for your new subscription.
If you subscribed to your monthly subscription in the Kahoot! app
All billing matters for subscriptions purchased through Apple or Google are handled by those companies and are subject to their payment policies. To cancel, pause, or change a Kahoot! mobile app subscription, you'll need to sign in to the respective company's web portal or mobile app.