How do I cancel my trial?

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11 comments

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    A0jhervig

    What is considered a term?

     

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    CelineVssr

    Hello,

    I want to cancel my free trial and don’t want to paid after. How can I do for stop this ? (Sorry for my bad English)

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    prescreen

    My card card was billed and I need to cancel the subscription. Is there a number I can call?

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    Yeewil

    I'm in the same boat. There was no confirmation on annual subscription. Tried to cancel trial and was unable to locate the settings button. Was charged USD120 anyway...

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    Yeewil

    to add. whenever I login, I am always directed to the webpage asking me to choose plans...

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    FlurinKasper91

    You will have to cancel the subscription because Kahoot will not let you delete your account as long as you have a plan going on. So here's how I did it:

    In the option toolbar (top right of page, the little gear symbol) klick "billing", then under "payment details" click "manage subscription". There you find the "cancel subscription" option, in the block where you see what plan you have. I hope that helps.

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    Matt_Ro1

    Easy once you have the info.  Thanks!

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    nguyenthanhhavnu

    So won't I have to pay anything after clicking "cancel subscription"?

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    Larrygilliland

    I want to cancel my free trial. Larry Gilliland  

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    Vlinder08

    I have just cancelled my subscription. I had a 1 week free trial and I have just cancelled it two days before the free trial was about to reach its end. However, a message shows: "the subscription has been cancelled but the plan expires on the 31st Mays (the day after tomorrow) and I will be charged 36€ for it". Does anyone know if that's true and I'll have to pay 36€ for using Kahoot Pro for just a week? I wouldn't mind paying 7€ which I think was the price for one month, but really? 36€ after having used it only for a week when it was said it was a FREE trial?

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    FD2680

    You don't have to pay it. Oh. When I canceled my one, it said yours will expire ... At due date (Sep 30,2020) https://

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