How does AccessPass cancellation work?
Canceling the AccessPass subscription is not the same as the deletion of your account or termination of the subscription. You can still use your account after you've canceled your subscription.
Cancellation goes into effect at the end of your current paid period.
You will have full access until then. We do not refund dues already paid.
Cancellation stops your subscription from renewing at the end of the billing cycle. After you cancel, the subscription is not terminated until the end of your current pre-paid period.
How to cancel
- From your account settings menu
, choose Billing in the list of Settings.
- On the billing page, click Manage subscription on the AccessPass subscription section.
- This leads to the specific AccessPass management page. Proceed by clicking Manage your subscription in Stripe.
This will take you to a secure area where you can view and change payment details. In the Subscription section, click Cancel Subscription.
- Please make sure you follow all the necessary steps until your subscription is fully canceled.
- Confirm the cancelation on the next page.
- You may need to provide a cancelation reason after clicking Cancel plan to finish the cancelation process.
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