If a scheduled recurring payment is declined, we will email you to update your payment information. We will also send email reminders every few days when our billing system periodically attempts to charge the card we have on file.
If the payment is not successfully processed within 14 days, your subscription will be terminated. To fix this, please sign in and navigate to your billing page to update billing information and renew your subscription. Alternatively, you can purchase one of our plans from scratch on our pricing pages.
Payment by invoice:
To avoid subscription cancellation, manual invoices should be paid within 30 days.