Why have an integration?

Integrations allow you to have an automated process for keeping your employee data up to date based on your employee data. It will enable you to use all the data you have available in your HR or IT systems in Actimo as well as make sure your employees are created and deleted based on their journey within your company.

The integration will act as a data co-pilot that helps you focus on connecting with employees.

What integrations are available on Actimo?

Click here to see the full list of our available integrations.

How do I get an integration?

If you would like to set up an integration with Actimo, please reach out to your customer success manager. They will be happy to help you get your co-pilot running as smoothly as possible with an integration.

Here are also a few guides for the following integrations:

Azure AD integration

CSV from Secure FTP

REST API

Preparations for integration configuration

Here are a few preparations before implementing an integration:

Our ip-addresses are:
52.31.125.65 (production)
34.245.212.255 (development)

API integration with Actimo:

API Call limits/requests:

There is a limit of 20 API requests/calls per API Key, per second.

API Doc: https://app.swaggerhub.com/apis-docs/Actimo/Actimo

API Key: Have an Admin on your platform contact your integration specialist.

Resolving the "Contact Sync Failed" Error

If you see the error message "Contact sync failed. There was an unusual amount of changes to the existing contact list, and the contact sync was stopped," it indicates that the system has detected a significant number of changes to your contacts.

This check is triggered when more than 10% of your contacts are set to be deleted and prevents the integration from continuing to avoid unintended mass data deletions.

How to Resolve:

To proceed with the sync despite the warning, follow these steps:

1. Manually trigger the sync for the integration.

2. In the sync dialog, select "Sync contacts anyway" to override the check.

By selecting this option, the integration will continue, and the changes will be successfully applied.

Tags: integration, API, co-pilot, smart groups, automation, HR, IT
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