Motimate: How to find debug information?

If you encounter a technical issue with Motimate that requires our investigation, providing details about your device can greatly assist our technical team. To make this easier for you, we’ve created a simple way to access and share this debug information 🛠️ 

Find debug information:  

1. Go to settings in your Motimate App for mobile. You can find this by clicking on the menu tab in on the top right of your Motimate App home screen.

 

2. Click on the settings tab

 

3. Click on "Copy debug information". 

 

4. Paste the debug information into an email and send to support@motimateapp.com

Thank you for helping us help you more efficiently 😊