Subscriptions can be purchased on our website, the Google Play Store, or the Apple App Store.
All billing matters for subscriptions purchased through Google or Apple are handled by those companies and are subject to their payment policies. To cancel, pause, or change a Kahoot! mobile app subscription, you'll need to sign in to the respective company's web portal or mobile app.
To manage subscriptions purchased through our website: Learn how here.
To manage mobile app subscriptions
Through the Google Play Store or the Apple App Store web portal or mobile app, you can cancel, pause, or change any subscriptions started through those services under your Google or Apple account. You can also update billing information and access past invoices.
Google Play Store
- Subscriptions web portal
- Guide to cancel, pause, or change subscriptions
- Guide to reviewing order history (invoices)
Apple App Store
From our mobile app, you can also open the profile page and tap “Manage Subscription”. This will open the mobile app for the company you purchased through.
Article discussion
5 comments
Was there another way to stop the subscription other than actually saying to your company to STOP THE SUBSCRIPTION?
I totally said not to do so. I'm not sure why your company charged me after I said NO.
this is way to confusing
You guys dont allow me to unsubscribe. There are some unknown error during unsubscription process, and I have to email many times but not been solved yet!!!
i cant cancel my subscription, the url https://create.kahoot.it/organization/billing redirect to https://create.kahoot.it/ inmediatly.
please tell me how i can cancel the subscription.
Please sign in to leave a comment.