How to manage my mobile subscription

Updated

Subscriptions can be purchased on our website, the Apple App Store, the Google Play Store, or the Amazon Appstore. The subscriptions are tied to your account and can be used on any of our platforms regardless of where it was purchased; mobile plans are also active on the web, and vice-versa.

All billing matters for subscriptions purchased through Apple, Google or Amazon are handled by those companies and are subject to their payment policies. To cancel, pause, or change a Kahoot! mobile app subscription, you'll need to sign in to the respective company's web portal or mobile app.
 

To manage subscriptions purchased through our website: Learn how here.

To manage mobile app subscriptions

If your subscription was bought through Apple/Google/Amazon, and their Store was utilized to verify and process payments, you won't be able to manage your subscription through our website. Sadly, the app stores don't give us administrative access to mobile app subscriptions.

Through the Apple App Store, Google Play Store, or the Amazon Appstore web portal or mobile app, you can cancel, pause, or change any subscriptions started through those services under your Apple, Google or Amazon account. You can also update billing information and access past invoices.

Apple App Store

Google Play Store

Amazon Appstore

HUAWEI AppGallery

From our mobile app, you can also open the profile page and tap “Manage Subscription”. This will open the mobile app for the company you purchased through.

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  • Was there another way to stop the subscription other than actually saying to your company to STOP THE SUBSCRIPTION?

    Avatar
    Permanently deleted user
    5

  • I totally said not to do so. I'm not sure why your company charged me after I said NO.

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    Permanently deleted user
    0

  • this is way to confusing

     

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    Permanently deleted user
    0

  • You guys dont allow me to unsubscribe. There are some unknown error during unsubscription process, and I have to email many times but not been solved yet!!!

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    Permanently deleted user
    2

  • Hi

    Avatar
    pendekbayu22
    1

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