How to reactivate my subscription

Updated

 
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How do I reactivate a canceled Kahoot! subscription?

If you have canceled your subscription (meaning it is scheduled to end at the end of your billing cycle but is still currently active), you can quickly reverse this decision.

  1. Log in to your Kahoot! account.
  2. Navigate to the Billing section of your account.
  3. Click on Reactivate subscription.
☝️ Doing this removes your previous cancellation and sets up your subscription for automatic renewal again. Your plan will not expire at the end of your billing cycle, and the subscription will renew for another period.

How do I renew an expired Kahoot! subscription?

If your subscription has already expired, you can still restore your access to premium features.

  1. Log in to your account and visit the Billing tab.
  2. Click Renew subscription.

If your expired subscription is still available in our current offerings, clicking this button will allow you to activate the same subscription again.

 
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Troubleshooting: Why am I redirected to the pricing page?

Depending on the subscription you had before, you might need to select a different subscription to activate a renewal. Kahoot! updates its plan offerings from time to time, and some older subscriptions go out of rotation.

Legacy plans are no longer offered because they do not include the latest features. If your expired subscription is no longer available, you will automatically be redirected to the updated pricing page, giving you an overview of the different plans we currently offer.

You can go to the relevant pricing pages (linked below) and try activating one of the new subscriptions. You will find the pricing pages linked below:

4 comments

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  • Incredibly incorrect. If you have a cancelled plan that you want to reactivate, it keeps redirecting you to the page with plans saying "this is your current plan" with no option to reactivate or pay for it.

    Avatar
    Inactive user
    1

  • I have the same problem as indrakazniece..... just take my money god damn

    Avatar
    Inactive user
    0

  • I had the same problem, I solved it by doing it in an incognito window! Weird workaround but it worked for me

    Avatar
    Inactive user
    0

  • Hi all! I can confirm that the "renew subscription" button isn't working as expected right now. Our team is looking into it. For now, opening a privacy/incognito window to sign in and upgrade is a safe workaround. Apologies for the inconvenience.

    Avatar
    Bryan
    1

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