How to update Kahoot! notification settings

Updating your Kahoot! notification settings allows you to stay in control of what you receive and when. This guide explains how to manage your privacy preferences, marketing email notices, and activity alerts so you never miss important updates or opportunities to engage in fun learning experiences.

How do I access and change my Kahoot! notification settings?

You can easily adjust your notification preferences directly from your account profile. Follow these steps:

1. Click the avatar icon in the top right corner of the screen.
2. Click Profile settings.
   
3. Go to the Privacy tab.
   

Here, you will see a list of toggles for different notification types.

• A blue switch means you will receive notifications.
• A greyed-out switch means you won’t receive notifications.
   

What email notifications can I turn on or off?

Under the Notifications section, you can decide exactly which activity alerts you receive via email. You can toggle alerts for when someone:

• Shares a kahoot with you: We’ll email you if someone shares a kahoot directly with you.
• Features your kahoot to other users: We’ll email you if we feature your public kahoot in one of our collections.
• Shares your kahoot with other users: We’ll email you if another user shares your kahoot with someone else.
• Favorites your kahoot: We’ll email you if another user favorites your kahoot.
  

How do I manage my privacy and marketing preferences?

In the Privacy and marketing section, you can give or remove consent for data usage and marketing emails.

• A blue switch means you’ve provided consent.
• A greyed-out switch means you revoked consent.
• A disabled blue switch means you must delete your account to revoke consent (specifically for the terms and conditions and privacy policy).
   

Marketing email notices

You can decide if Kahoot! may send you information, offers, recommendations, and updates. These are typically email newsletters with recommended kahoots and information about new product features. You can opt out of marketing messages at any time. Your email will never be shared with anyone else.

Troubleshooting: Why am I not receiving Kahoot! emails?

If you are missing expected emails, verify that your toggles under the Privacy tab are set to blue. Note that opting out of marketing emails may block promotional content, but you will still receive mandatory transactional emails (like password resets or billing receipts) required for your account security.

FAQ

1. How do I stop receiving marketing emails from Kahoot!? You can stop marketing emails by navigating to your Profile settings, selecting the Privacy tab, and toggling the "Marketing email notices" switch to greyed out. You can also click the "Unsubscribe" link found at the bottom of any marketing email you receive.
    
2. Why did I stop receiving my Kahoot! Certified badges and certificates? If you opt out of marketing emails, this might prevent our system from sending you the badges and certificates you earn from the Kahoot! Certified courses. Turn the marketing email toggle back to blue to resume receiving them.
    
3. Can I turn off password reset or billing emails? No, essential transactional emails such as password resets, security alerts, and billing receipts cannot be turned off as they are required for account maintenance and security.
    
4. How do I know if my notification settings are turned on or off? In your Privacy tab, a blue switch indicates the notification is turned on, while a greyed-out switch indicates it is turned off.

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