How to change Kahoot! account type

Updated

When you create a Kahoot! account, the initial account and workplace types you select determine the features, functionalities, and subscription offers available to you. If your needs change or you made an error during signup, you may need to update your profile settings.

How can I check and change my Kahoot! account type?

You can view and modify your current account setup directly within your profile settings.

  1. Click on the avatar icon in the top right corner of the Kahoot! platform.
  2. Select the Profile settings option.
  3. Navigate to the Account details section to view your current setup.
  4. Click on the account type drop-down list to select a new option.
☝️ If the account type field is greyed out, it means your account is currently restricted from making this change directly.

What are the different Kahoot! account types?

Each account type serves a distinct purpose and provides tools tailored to specific contexts:

  • TEACHER: Designed for teachers and professors at public K-12 schools, colleges, or universities.
  • STUDENT: Designed for students attending K-12 schools, colleges, or universities.
  • PERSONAL: Intended for users who want to use Kahoot! for personal or social events (e.g., family gatherings and parties).
  • PROFESSIONAL/BUSINESS: Intended for users affiliated with for-profit or non-profit organizations.
☝️ Privacy and safety are our top priorities. If a student is under the age of consent (e.g., under 13 in the U.S. or under 16 in most of Europe), their account will automatically be placed into a restricted "Young Student" mode to protect their personal data. You can learn more about these specific restrictions in our privacy guide.

What are the different Kahoot! workplace types?

If you are an educator or professional, your workplace type helps further customize your experience:

Workplace type Ideal for
School Teachers working in a public K-12 school or educational institution.
Higher education Teachers working in a higher education institution.
School administration Professionals working in public school administration.
Business Professionals working in a for-profit institution.
Non-profit / NGO Professionals working for charitable organizations, museums, or non-governmental organizations (eligible for discounted subscription plans).

Why is my account type greyed out?

If you cannot click the drop-down list to change your account type, your account falls under a restricted category. For example, business accounts with an active paid subscription cannot switch to a different account type.

💡 Don’t worry! Reaching out to our support team to adjust your account type will not delete your saved kahoots or reports. Please do not delete your account to try and fix this issue, as doing so will permanently erase your content. If you have an active paid subscription, our team can often help transition your billing to the correct account segment without you losing your investment.
☝️ If you selected an incorrect type upon account creation (such as accidentally creating a Student account) and the option is greyed out, you must contact our Support Team for manual assistance.

When reaching out to support to adjust a locked account type, please ensure you provide the following details to expedite your request:

  • The email tied to your account.
  • The reason you need to change the account or workplace type.
  • The context in which you are using Kahoot! (e.g., personal party, corporate training).
  • The name of your company, school, or institution (if applicable).
  • The age of your audience (if you are a teacher).

FAQ

  1. Can I sell courses on the Kahoot! Marketplace with any account type? No. To become a Verified Creator and offer paid content on the Marketplace, you must have an individual Teacher or Higher Education account with an active premium subscription. Student and Personal accounts are not currently eligible to monetize content.
     
  2. Can I change my account type if I have an active Business subscription? No, business accounts with an active paid subscription cannot switch to a different account type directly from the profile settings.
     
  3. What should I do if I chose the wrong account type for a family party? If you intend to host personal events, you should select the PERSONAL account type. If you accidentally selected STUDENT and the option is locked, please submit a request to our support team with your event context.

💡 Found this helpful? Subscribe to our Youtube channel for more tips and Kahoot! tutorials!

Was this article helpful?
109 out of 194 found this helpful

Can't find what you're looking for? Our team is happy to help!

9 comments

Sort by
Date
Votes

  • Thank you for your valuable feedback @Shadowbonnie23111. The feedback will be passed on to our product team.
    In the meantime, if you feel you've selected an incorrect type upon account creation and you cannot change it in the settings, you can contact our Support Team and ask for help. Make sure to provide the email tied to your account and include:

    • the reason why you need to change the account/workplace type,
    • the context in which you're using Kahoot!,
    • the name of your company, school, institution (if applicable),
    • the age of your audience (if you're a teacher).
    Avatar
    Lars from Kahoot!
    0

  • This happened to me as well...unacceptable service, Kahoot! PLS advise on how you will make it right, and send me your legal team contact information. 

    Avatar
    anethier
    0

  • Thank you for your feedback anethier.

    Please contact our support if you need any assistance.

    Avatar
    Lars from Kahoot!
    0

  • Hi. 

     

     

    Avatar
    Inactive user
    0

  • Hi. I have some difficulties with my profile... I have created a kahoot which we will use for at family party where 132 people will participate. I find it difficult to find out which profile to choose in order to pay for the most appropriate one. But now I turned it in to af student profile and I cann't change it. Can you please help?

    Avatar
    Inactive user
    1

  • Hi t_vendelbo
    What profile do you need?
    To change account type you need to contact Kahoot! support team here: https://support.kahoot.com/hc/requests/new

    Avatar
    Lars from Kahoot!
    0

  • Can I change Kahoot!+ Max for teachers subscription plan to Kahoot!+ Max for students subscription plan?

    Avatar
    weiszeyow98
    0

  • Hi @weiszeyow98! Our Billing Team is going to contact you shortly.
    There's also an article on How to upgrade or downgrade Kahoot! plan :)

    Avatar
    Leigh-Ann
    • Edited
    0

  • Very helpful!

    Avatar
    vballgirl2025
    0

Please sign in to leave a comment.