How to update Kahoot! account

Updated

Update your Kahoot! account settings. In the Profile settings section, you can change the username, name, email, password, name of the organization, notification preferences, and more. Check and adjust your profile settings now!

  1. Log in to your account.
  2. Click the avatar icon in the top right corner of the screen.
  3. Select Profile settings from the dropdown list.

update kahoot account

Shortcuts:

Update Kahoot! account: Edit profile

In this section of your profile settings, you can update:

update kahoot account

Update Kahoot! account: Avatar

  1. Click Add picture in the User information section.
    update kahoot account
     
  2. Upload an image from your computer.
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    Note: PNG, JPEG, or GIF files (RGB mode) only, no larger than 80MB or 3264x3264.
  3. Zoom and drag your image to crop as desired.
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  4. Click Save.
     

Update Kahoot! account: Username

☝️ Usernames can be changed once every twelve months.

☝️ Usernames can't be longer than 20 characters and shorter than 6 characters.

☝️ Usernames have to be unique. There cannot be more than one user with the same username.

  1. Click the pencil button next to your username. 
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  2. Type a new username, or click the blue wand button for a suggestion.
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  3. Click Change username.

Update Kahoot! account: Name and email

Type in the desired name or email and click Save.

☝️ Emails have to be unique. There cannot be more than one user with the same email.

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Update Kahoot! account: Organization and language

Type in your desired organization name or choose your desired language from the drop-down menu.

☝️ Providing the name of the organization in Profile settings does not connect you with your coworkers. To be added to your organization's team workspace, you need to be invited by the owner or admin: How to join a workspace.

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Update Kahoot! account: Account type and type of workplace

☝️ Your account and workplace type determine the features available on your account.

☝️ Be careful when you alter them. Certain account and workplace types cannot be changed back.

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💡 Read more about changing your account type here: How to change account type

Update Kahoot! account: Privacy

To change your privacy settings switch to the Privacy tab in your Profile settings.

Here, you can select the email notifications and marketing information you want to receive.

You can also review the Kahoot! Terms and Conditions and Privacy Policy you have agreed to when you created your account. It's not possible to revoke your agreement.

Update Kahoot! account: Change password

  1. Go to your Profile settings.
  2. Go to the Change password tab.
  3. Insert your old password.
  4. Insert your new and repeat it.
  5. Click Save.
     

☝️Passwords need to be at least 6 characters.

☝️ If you haven't set up a password when creating your account because you used one of the SSO providers (Google, Microsoft, Apple, or Clever), after clicking Save you will have to log in with SSO to confirm password change.

💡 If you cannot log in to your account and access profile settings because you forgot your password, you can update it here: Reset your password.

💡 Found this helpful? Subscribe to our Youtube channel for more tips and Kahoot! tutorials!

7 comments

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  • Hi

    I want to pay for the year ie renew my account but I cant find anywhere on the account to do this! Brendan Wright

    Avatar
    brendanw1141
    1

  • I wish to renew my account but I can't find where to do this.

    Avatar
    Permanently deleted user
    0

  • I have contacted support 3 times to try to change my account over how can I change this quickly?

     

    Avatar
    Permanently deleted user
    0

  • It charged my card and I did not authorize it.

    Avatar
    Permanently deleted user
    0

  • 💡 If you've already subscribed to one of our annual or monthly plans and you haven't canceled, your subscription will be renewed automatically at the end of the billing cycle. As long as your payment details on file are updated, there's no action required on your end. You can see how to update your payment details here. 

     💡 If you're looking to start a new subscription, you can find the pricing pages where you can do that below (select the one that matches your account type):

    💡 If you have already been billed and you need help, contact our support team via this form.

    💡 You can learn how to check and change your account type in this article: How to change account type

    If you're not able to change your account type in the account settings and our support team was not able to amend it, it may mean that your usage indicates that your account type is already correct or you do not qualify for the account type you're requesting.

    Avatar
    Joanna
    2

  • Trying to add new card to complete renewal but the form won't let me change the number or add a new payment method.

    Avatar
    jacfine
    0

  • Hey jacfine!

    Please take a look at our help article that might be helpful: How do I update my billing info?. While updating your credit card, please ignore the card number placeholder, and simply start to type your card number in the relevant field. The grey number indicates where the new number should be placed.

    Avatar
    Marcin
    0

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