Billing
Learn about our billing policies and how you can cancel or renew your plan.
How do I start a subscription? - Updated
By starting a subscription, you become responsible for managing billing information and members of your workspace (un...
How to cancel a renewal of your web subscription - Updated
If you are looking to cancel your Kahoot subscription and stop future auto-renewals, you have come to the right place...
How to reactivate my subscription - Updated
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How do I reactivate a ca...
How to transfer the ownership of a subscription - Updated
Changing the subscription / workspace ownership:Transferring the ownership of a subscription is an involved process d...
How to add or remove licenses - Updated
Managing your team's access is essential for a smooth workflow. Whether your team is growing or you need to downsize,...
Kahoot! gift cards - Updated
Want to give someone a gift that inspires learning and play? A Kahoot! gift card is a simple way to share access to i...
How to download auto-renewal quote - Updated
Auto-renewal quotes are available for school, higher ed, and business subscribers. If you are the owner of the Kahoot...
What happens if I don’t pay on time? - Updated
We get it, life can be busy and unpredictable sometimes. However, here's a friendly reminder that paying for your Kah...
What are my payment and billing options? - Updated
Please note that this help article is about Feature subscriptions, for AccessPass payment methods – please click here...
Is tax included in the price when I buy a subscription? - Updated
Whether tax or Value-Added Tax (VAT) is included in your Kahoot! subscription depends on your location and the type o...
My payment failed, how do I purchase a plan? - Updated
Are you seeing a "Kahoot payment failed" error when trying to upgrade your account? In some instances, your payment m...
Do you offer a free trial? - Updated
☝️ Free trials are only available with certain plans (if there is a "Start free trial" button).If you do not see the ...
Can students purchase subscriptions? - Updated
Yes, Kahoot! is offering a new series of subscriptions, Kahoot! Plus Bronze for students, Kahoot! Plus Silver for stu...
What is Kahoot!’s refund policy? - Updated
Understanding the Kahoot refund policy is important when you are purchasing a subscription, managing your account, or...
How do I update my billing info and view invoices? - Updated
Are you looking to update Kahoot billing info or access your latest payment records? This guide explains how subscrip...
How to upgrade or downgrade Kahoot! plan - Updated
Are you looking to change your Kahoot! subscription? Whether you need more features for your next big presentation or...
Does Kahoot! accept payment with a check? - Updated
We typically do not accept checks as payment, but there are some cases where we will make exceptions.If you do not me...
Do you have a W9/W8 form or a sole source letter? - Updated
Yes, we do!Since Kahoot! is a Norwegian company, we are defined as a non-US organization. The IRS provides a W-8BEN-E...
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