Billing
Learn about our billing policies and how you can cancel or renew your plan.
Kahoot!+ Voucher: how to request and redeem - Updated
Discover how to easily generate a Kahoot!+ Voucher link and allow someone to pay for your annual subscription. Unlock...
How to download auto-renewal quote - Updated
Auto-renewal quotes are currently available for school and higher ed subscribers. We are working on expanding the ava...
How to transfer the ownership of a subscription - Updated
Changing the subscription / workspace ownership:
Transferring the ownership of a subscription is an involved process ...
How to add or remove licenses - Updated
Discover the step-by-step guide on how to add or remove Kahoot! licenses from your team wrokspace. Enhance your user ...
What happens if I don’t pay on time? - Updated
We get it, life can be busy and unpredictable sometimes. However, here's a friendly reminder that paying for your Kah...
My payment failed, how do I purchase a plan? - Updated
In some instances, your payment might not go through. There could be several reasons why this is happening. This arti...
Do you offer a free trial? - Updated
Free trials are only available with certain plans (if there is a "Start free trial" button).
If you do not see the St...
How do I start a subscription? - Updated
By starting a subscription, you become responsible for managing billing information and members of your workspace (un...
What are my payment and billing options? - Updated
Please note that this help article is about Feature subscriptions, for AccessPass payment methods – please click here...
Can students purchase subscriptions? - Updated
Yes, Kahoot! is offering a new series of subscriptions, Kahoot!+ Bronze for students, Kahoot!+ Silverfor students, an...
What is Kahoot!’s refund policy? - Updated
According to our Terms and Conditions, you may cancel your feature subscription within 14 days if you are a consumer....
How to cancel a web subscription - Updated
Shortcuts:
How does cancellation work?
How to cancel (video)
How to cancel (Step-by-Step)
Individual plans
Worksp...
How do I update my billing info and view invoices? - Updated
As the owner or admin of your own subscription, you have control over the billing information on file. Only you can u...
How to upgrade or downgrade Kahoot! plan - Updated
Discover how to upgrade or downgrade your Kahoot! plan with ease. Start optimizing your Kahoot! experience today.
Ho...
Does Kahoot! accept payment with a check? - Updated
We typically do not accept checks as payment, but there are some cases where we will make exceptions.
If you do not m...
Do you have a W9/W8 form or a sole source letter? - Updated
Yes, we do!
Since Kahoot! is a Norwegian company, we are defined as a non-US organization. The IRS provides a W-8BEN...
Is tax included in the price when I buy a subscription? - Updated
In the U.S. and non-EEA countries
For customers based in the USA or who are located outside the EU / EEA, we may be r...
How to reactivate my subscription - Updated
Reactivating a canceled subscription
If you have canceled your subscription, meaning it is scheduled to end, you c...
No titles include that keyword
