How to upgrade or downgrade Kahoot! plan

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Discover how to upgrade or downgrade your Kahoot! plan with ease. Start optimizing your Kahoot! experience today.


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How to upgrade

To upgrade click the Upgrade button in your account's top navigation bar.

A screenshot of a Kahoot! instructional guide titled "How to upgrade." It features explanatory text about upgrading and billing cycles, along with an embedded visual of the Kahoot! 360 top navigation bar. The navigation bar displays the Kahoot! 360 logo on the left, and on the right, a prominent "Upgrade" button with a star icon, followed by a blue "Create" button, a profile avatar, and a notification bell.

You can upgrade anytime with immediate effect. The billing cycle is restarted when your upgrade is confirmed, and the new subscription will last for a whole new cycle (12 months in the case of annual plans and 1 month in the case of monthly plans).

Upon upgrading, you will be charged the full price for the new plan (subtracting the value of the remaining unused time in your active billing cycle).

The time remaining on your active subscription will determine the precise amount that will go towards the upgrade as a credit. We will only charge you for the difference between the credit (prorated value of your remaining billing cycle) and your new subscription price.

What does it mean that my billing cycle will be restarted?

When you upgrade your annual subscription after e.g. six months, your billing cycle will reset and you will be invoiced for the new period in full i.e. 12 months.

Our system counts it according to this formula:

([new plan price] - [old plan price]) x [time on old plan]

For example, let's say...

  • You paid $100 to start your current annual subscription.
  • After 6 months you decide to upgrade.
  • Your new subscription costs $200 annually.
  • Your billing cycle will reset and you will be charged for the new plan.

$200 - 0.5*$100 = $150 upgrade fee. This is how much you will pay for the upgrade.
$50 will be used as credit from the previous subscription.
Your new billing cycle will be set up for 12 months.

How to downgrade

While you can schedule a downgrade at any time, please note that we do not prorate or refund for downgrades. Downgrades are effective upon renewal; when your current paid period is over, your new subscription is activated at the start of your next paid period.

You can schedule a downgrade for the next billing cycle by visiting the relevant pricing page and selecting your desired plan. A list of available plans will be displayed for you to choose from. Simply select the new plan and confirm the updated payment terms. This change will take effect at the start of your next paid period.

Once a downgrade takes effect, you'll still have access to content you created, however, some features may no longer be available to you. You'll be able to host games, but you won't be able to save edits to games with paid features. 

  To save your game, you will either have to:

  • upgrade to a higher plan, or 
  • delete that question type.

👉 If instead your subscription expires completely, the impact is slightly different. You can read more about that here: What happens to your kahoots with premium features when your plan expires.

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  • So many upgrade options,always trying to upgrade like a used car lot

    Avatar
    Inactive user
    5

  • I was charged full price for an upgrade when I upgraded 1 month after original purchase. No credit given.

    Avatar
    Legendario1s
    2

  • Yeah we love upgrading

    Avatar
    Inactive user
    1

  • So cool it’s so awesome 💚

    Avatar
    Inactive user
    2

  • Hi there! If you run into any issues or need further assistance, our awesome support team is here to help! Reach out to us anytime at Support.

     

    Avatar
    Liza
    1

  • I want to upgrade to Kahoot! 360 Pro Standard and pay monthly instead of annually. Is that possible?…

    Avatar
    1brittanyjones10
    0

  • Hello, our pricing pages, in addition to the annual prices, show the monthly breakdown cost of the annual plans. All business plans are billed for the whole year upfront. This is also stated on the pricing pages, as you can see from the attachment. https://kahoot.com/business/pricing/ If you are interested in a shorter-term subscription, please consider taking a look at our one-time-event plans: https://kahoot.com/register/pricing-events/ 

     

    Avatar
    Kasia
    0

  • How do we find out the pricing to add the ability to upload our own videos for just one license? It only shows me the option for 25 licenses, and my company only has me using Kahoot! 360.

     

    Avatar
    dcmtraining
    0

  • Hello there, uploading video and audio from your own device is only available for our highest-tiered team subscriptions and is not currently available for individual subscriptions. The following plans allow this feature:

    If you're not planning to purchase Enterprise plan, you can use a video from Vimeo instead, including audio you have uploaded yourself there. 
    https://support.kahoot.com/hc/en-us/articles/115002926628-How-to-add-or-upload-a-video-to-a-kahoot 

     

    Avatar
    Kasia
    0

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