How to upgrade or downgrade Kahoot! plan

Updated

Are you looking to change your Kahoot! subscription? Whether you need more features for your next big presentation or want to scale back, it is easy to upgrade or downgrade your Kahoot! plan directly from your account settings.

 
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How do I upgrade my Kahoot! plan?

You can upgrade your subscription at any time, and the new features will become available to you immediately.

To upgrade your account:

  1. Log in to your Kahoot! account.
  2. Click the Upgrade button located in your account's top navigation bar.
  3. Select your desired plan and complete the checkout process.
☝️ How billing works when you upgrade 
When you upgrade, your billing cycle is restarted immediately. The new subscription will last for a whole new cycle (12 months for annual plans and 1 month for monthly plans). We will apply the prorated value of your remaining billing cycle as a credit. You will only be charged the difference between this credit and the price of your new subscription.
🔗 Want to know more about accepted currencies and payment methods? Check out the payment and billing options to discover available methods for auto-pay and manual invoicing.

What does it mean that my billing cycle will be restarted?

When you upgrade your annual subscription after e.g. six months, your billing cycle will reset and you will be invoiced for the new period in full i.e. 12 months.

Our system counts it according to this formula:

([new plan price] - [old plan price]) x [time on old plan]

For example, let's say...

  • You paid $100 to start your current annual subscription.
  • After 6 months you decide to upgrade.
  • Your new subscription costs $200 annually.
  • Your billing cycle will reset and you will be charged for the new plan.

$200 - 0.5*$100 = $150 upgrade fee. This is how much you will pay for the upgrade.
$50 will be used as credit from the previous subscription.
Your new billing cycle will be set up for 12 months.

🔗 Looking to update payment details or find an invoice after upgrading? Read the guide on how to update billing info and view invoices to securely manage payment details.

How do I downgrade my Kahoot! plan?

You can schedule a downgrade for the next billing cycle at any time.

To schedule a downgrade:

  1. Visit the relevant pricing page.
  2. Select your desired lower-tier plan.
  3. Confirm the updated payment terms.
☝️ Downgrades do not take effect immediately, and Kahoot! does not prorate or refund for downgrades. The downgrade will take effect upon your renewal date, meaning your new subscription activates at the start of your next paid period.

Once a downgrade takes effect, you'll still have access to content you created; however, some features may no longer be available to you. You'll be able to host games, but you won't be able to save edits to games with paid features. 

To save your game, you will either have to:

  • upgrade to a higher plan, or 
  • delete that question type.
🔗 Need to stop future automatic renewals entirely? The guide on how to cancel a renewal of the web subscription provides step-by-step instructions on managing renewals.
☝️ If instead your subscription expires completely, the impact is slightly different. You can read more about that here: What happens to your kahoots with premium features when your plan expires.

FAQ

  1. Can I pay for my Kahoot! plan monthly instead of annually? While our pricing pages show a monthly breakdown cost, all standard business plans are billed for the whole year upfront. If you are interested in a shorter-term commitment, we recommend exploring our one-time event plans.
     
  2. Will I get a refund if I downgrade my Kahoot! subscription? No, downgrades are not prorated or refunded. Your current plan will remain active until the end of your current paid period, at which point the downgraded plan will begin.
     
  3. What happens to my kahoots with premium features after I downgrade? You will be able to host your existing games, but you will lose the ability to edit and save games that contain premium features you no longer have access to.
     
  4. I bought the wrong plan by mistake. How can I get a refund? If you accidentally purchased the wrong plan (for example, a family plan instead of a student plan), please contact our support team for assistance with refunds and correcting your account.
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  • So many upgrade options,always trying to upgrade like a used car lot

    Avatar
    Inactive user
    5

  • I was charged full price for an upgrade when I upgraded 1 month after original purchase. No credit given.

    Avatar
    Legendario1s
    2

  • Yeah we love upgrading

    Avatar
    Inactive user
    1

  • So cool it’s so awesome 💚

    Avatar
    Inactive user
    2

  • Hi there! If you run into any issues or need further assistance, our awesome support team is here to help! Reach out to us anytime at Support.

     

    Avatar
    Liza
    1

  • I want to upgrade to Kahoot! 360 Pro Standard and pay monthly instead of annually. Is that possible?…

    Avatar
    1brittanyjones10
    0

  • Hello, our pricing pages, in addition to the annual prices, show the monthly breakdown cost of the annual plans. All business plans are billed for the whole year upfront. This is also stated on the pricing pages, as you can see from the attachment. https://kahoot.com/business/pricing/ If you are interested in a shorter-term subscription, please consider taking a look at our one-time-event plans: https://kahoot.com/register/pricing-events/ 

     

    Avatar
    Kasia
    0

  • How do we find out the pricing to add the ability to upload our own videos for just one license? It only shows me the option for 25 licenses, and my company only has me using Kahoot! 360.

     

    Avatar
    dcmtraining
    0

  • Hello there, uploading video and audio from your own device is only available for our highest-tiered team subscriptions and is not currently available for individual subscriptions. The following plans allow this feature:

    If you're not planning to purchase Enterprise plan, you can use a video from Vimeo instead, including audio you have uploaded yourself there. 
    https://support.kahoot.com/hc/en-us/articles/115002926628-How-to-add-or-upload-a-video-to-a-kahoot 

     

    Avatar
    Kasia
    0

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