How do I start a subscription?

Are you looking to start a Kahoot subscription for yourself or your team? By starting a subscription, you take ownership of a workspace and become responsible for managing billing information and workspace members. Read on to learn how to set up your billing profile, choose the right plan, and manage team licenses.

 
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• How subscriptions and licenses work
• How to start an individual subscription
• How to start a subscription for a team
• What payment methods are accepted?
• FAQ

How subscriptions and licenses work

Starting a team subscription grants ownership of a shared workspace. Individual plans do not include shared workspace functionality and do not allow adding more members; upgrading to a team plan is required to gain access to collaborative features. A license is required for each user needing access to a shared workspace. Each license costs the advertised "per user" amount for the chosen plan, prorated based on when the license is added.

How to start an individual subscription

An individual subscription provides access to premium features for a single user and does not include a shared workspace.

1. Log in to the account and navigate to the pricing page.
2. Select an individual plan that best suits the requirements.
3. Follow the prompts to set up the billing profile.
   

How to start a subscription for a team

To create a shared workspace for a team, an active account is required.

1. Log in and navigate to the pricing page.
2. Choose a team plan.
3. Follow the prompts to set up the billing profile.
   

What payment methods are accepted?

Debit and credit cards from Visa, Mastercard, and American Express are accepted. The card is charged to start the subscription and when it auto-renews each year (cancel anytime to prevent auto-renewal). 

Can a subscription be paid by invoice?

For specific Kahoot! plans, a "Want to pay by invoice?" link appears during checkout.

• Click this link to request an invoice instead of entering card details.
• Invoices must be paid by electronic funds transfer within 30 days of sign up.
• Bank details are included directly on the invoice.

How to complete the billing profile

After your team is set up, you will have access to editing your billing information as needed. Below are some details on each field:

• First and last name: These should match what’s on your card.
• Email address: We will send invoices to this email whenever your card is charged.
• VAT: This tax ID will appear on invoices, if provided.
• Card Number, Expiry date, and CVV: These should match what’s on your card.
• Country and Postal code: These should match what your card provider has on file.
• Users: If you know you’re going to invite others to your team, you can purchase licenses for them now so that all licenses are purchased on one invoice. Otherwise, you can add/remove additional licenses later on as needed.

FAQ

1. How to start an individual subscription? To start an individual subscription, log in, navigate to the pricing page, and select an individual plan. These plans are designed for single users and do not include shared workspace functionality.
    
2. How to start a Kahoot subscription for a team? To start a team subscription, log in, navigate to the pricing page, and select a team plan. Once selected, a prompt will appear to enter billing details (Visa, Mastercard, or American Express) and choose the number of licenses needed for the team.
    
3. Can a Kahoot subscription be paid by invoice? Yes, if purchasing a specific Kahoot! 360 or Kahoot! EDU plan that includes this option, click the "Want to pay by invoice?" link during checkout. Invoices must be paid via electronic funds transfer within 30 days, and bank details are provided on the invoice. Checks are not accepted.
    
4. Why is there a $1 charge when starting a subscription? A temporary $1 charge is a standard pre-authorization hold applied by payment processors to verify that the credit card is valid and active. This charge is not collected by Kahoot! and automatically drops off the bank statement within a few business days.
    
5. Why can't licenses be added to a mobile app subscription? Mobile app stores (Apple App Store and Google Play Store) do not support the purchase of multiple user licenses on a single subscription. To utilize team features and shared workspaces, a web-based subscription must be purchased.