How to update Kahoot! account

In the Profile settings section of your Kahoot! account, you can quickly update your personal information, privacy preferences, and security settings. This comprehensive guide will walk you through managing your profile to ensure your account details remain accurate, secure, and up to date.

Keep in mind that the personal settings available to you may differ based on your specific account and subscription type.

• How do I access my profile settings?
• What profile information can I edit?
• Privacy and notifications
• Change password & multi-factor authentication
• FAQ

How do I access my profile settings?

You can access your profile settings by logging into your account, clicking your avatar in the top right corner, and selecting "Profile settings" from the dropdown menu.

Steps to access:

1. Log in to your Kahoot! account.
2. Click the avatar icon located in the top right corner of the screen.
3. Select Settings from the dropdown list.
   

What profile information can I edit?

Within the Your profile section, you can update several key pieces of information, including your avatar, username, email, organization, and language preferences.

How do I change my avatar?

You can change your avatar by clicking "Add picture" in the User information section and uploading a supported image file from your computer.

1. Click Add picture in the User information section.
   
2. Upload an image from your computer.
   
3. Zoom and drag your image to crop as desired, then click Upload.
   

How do I change my Kahoot! username?

You can change your username by clicking the pencil icon next to your current username and typing a new one, provided it meets length requirements and is completely unique.

1. Start typing new username or click the gray wand button for an automatic suggestion.
   
2. Click Change .

How do I update my name and email?

Simply type your desired name or email into the respective fields in your profile settings and click Save.

How do I update language?

You can select your preferred language from the drop-down menu.

How do I change my account and workplace type?

Your account and workplace type determine your available features and can be adjusted in the settings, though some changes are permanent.

Privacy and notifications

How do I update my privacy settings?

Switch to the Privacy and notifications tab within your Profile settings to select which email notifications and marketing communications you wish to receive.

Due to data protection regulations, students under the age of 16 cannot interact with free-form questions. This is to ensure compliance with the GDPR, COPPA, FERPA and other relevant privacy regulations.

If you teach students aged 16 and over, you can access these question types. You’ll be asked to confirm the age of your students to ensure compliance.


From this tab, you can also review the Terms and Conditions and Privacy Policy you agreed to upon registration. Please note that this foundational agreement cannot be revoked.

Change password & multi-factor authentication

How do I change my password?

You can update your password directly from the Change password & multi-factor authentication tab in your Profile settings to add an extra layer of security.

1. Go to your Profile settings.
2. Navigate to the Password tab.
   
3. Insert your old password.
4. Insert your new password and repeat it to confirm.
5. Click Save.

How do I enable 2FA?

You can update your password and toggle Two-Factor Authentication (2FA) directly from your Profile settings to add an extra layer of security.

Easily toggle Two-Factor Authentication (2FA) on or off. If you are completely locked out of your account, you can use the login screen to securely reset your password.

Account deletion

You can permanently delete your account by initiating the deletion process directly from your Profile settings, which places your account in a temporary deactivated grace period.


When you request to delete your account, it will first enter a deactivated state for a short grace period (approximately 5-20 days, depending on your account type). During this time, your account is temporarily disabled, but you can log in to cancel the deletion if you change your mind. Once the grace period expires, the account and all associated data will be permanently deleted and cannot be recovered.

FAQ

1. Why can't I change my account type? If you are unable to change your account type in the settings, it likely indicates that your current usage exactly matches your existing account type, or you do not meet the qualifications for the account type you are attempting to request.
    
2. How do I update my billing information or renew my subscription? Active annual or monthly plans renew automatically at the end of the billing cycle, provided your payment details are current. To update your credit card, navigate to your billing settings. Simply ignore the placeholder text and type your new card number directly into the field. For step-by-step guidance, review how to update billing information.
    
3. How often can I change my Kahoot! username? You are strictly permitted to change your username only once every twelve months.
    
4. Can I merge two different Kahoot! accounts? No, Kahoot! does not currently support the merging of different accounts or their associated data. You must manage them separately or transfer content manually.
    
5. What happens to my kahoots and reports when I request account deletion? During the 5-20 day grace period, your kahoots and reports become inaccessible to others. Once the grace period expires, all data is permanently and irrecoverably erased.

💡 Found this helpful? Subscribe to our Youtube channel for more tips and Kahoot! tutorials!